Service
SUMMARY
DBS does not apply marketing programs to Flat Rate Work Orders, which makes the pricing of standard jobs and the claiming process to CAT very time consuming.
DESCRIPTION
Currently, DBS does not apply marketing programs to Flat Rate Work Orders, which makes the pricing of standard jobs and the claiming process to CAT very time consuming. FDC Solutions’ Marketing Programs for Flat-Rate Work Orders application was developed jointly with CAT and dealer input. The claiming process is now automatic and allows you to set pricing in your standard jobs, simplifying the process drastically. Parameters control notification of the discounts being applied and which program to apply them to, and discounts are applied automatically with no user involvement required. The flat-rate invoice remains unchanged, and the Marketing program claim to CAT is automatically submitted for reimbursement. We also allow flexible accounting options for discounts.
SUMMARY
The Standard Job Parts Re-price module re-prices parts on the standard job.
DESCRIPTION
The Standard Job Parts Re-price module, re-prices parts on the standard job, updating them with the most recent changes to pricing policies and parts price updates. It handles combined standards as well as regular standard jobs. It’s integrated with DBS and utilizes the DBS standard job batch re-price job and the DBS front end for selecting and re-pricing Standard jobs. It replaces months of work with a 10-minute batch job!
SUMMARY
This time-collection interface package seamlessly exports work order data to third party package.
DESCRIPTION
This time-collection interface package seamlessly exports work order data to a third party package and imports labor / miscellaneous charges back to the DBS work order. It includes complete validation of postings into the work order system, error notification, and reposting capability.
SUMMARY
This product is a dynamic interface between RBOM and Counter Sale/Shop Requisitions using the current parts list functionality in DBS.
DESCRIPTION
This product is a dynamic interface between RBOM and Counter Sale/Shop Requisitions using the current parts list functionality in DBS. Using this module, users can import parts list defined in the DBS RBOM module directly into a shop or counter document. Look-up and filtering functionality enables users to dynamically and efficiently select parts defined in an RBOM based on the make, model and serial number defined on the Work Order. This product can save your technician’s valuable time by eliminating hours of data entry each day and eliminate manually keying in parts on the ever-changing RBOMs. It is tightly integrated with DBS with minimal impact on DBS code.
SUMMARY
The RBOM Replaced Parts job was created as an alternative to the DBS Standard Job Repair Bill of Material Change-Up job.
DESCRIPTION
FDC Solutions’ RBOM Replaced Parts job was created as an alternative to the DBS Standard Job Repair Bill of Material Change-Up Job. The FDCS job reviews all Repair Bill of Materials (RBOMs) in DBS for any replaced or discontinued parts, and if any are found, it will update the RBOMs with the replacing part numbers, assuming the replaced parts are not in stock at any of the dealership stores. If found in inventory at any of the stores dealership-wide, the part that has been replaced will not be updated on the RBOM, ensuring you will use up existing stock. A new report will be generated, listing any parts that are found in dealer stock.
SUMMARY
This product was developed and designed to work on a tablet for mobility and allows the user to post labor, miscellaneous charges, and segment notes back to a work order.
DESCRIPTION
After the year, employee ID, and shift, have been entered, the technician can quickly update the work order using the drop down menu to select a miscellaneous charge code and enter segment notes such as customer concerns, cause of failure, resultant damage, and repair comments. Clock in and out time along with the date is automatically captured and added to the work order. Miscellaneous information can quickly be captured by depressing the Miscellaneous button. Document date, cost, and quantity are captured and uploaded to the work order and segment at the touch of a button.
SUMMARY
A web based application that recreates the DBS shop requisition experience with a GUI overlay.
DESCRIPTION
The Shop Requisition module is a new application from FDC that puts a totally new face over DBS and the shop requisition process. An intuitive and simple to use web application, this module provides an enhanced user experience featuring a shopping cart and check-out functions that mimic those often found on the world’s most popular eCommerce websites. Providing full DBS integration, orders placed in the application are ordered straight from DBS. In addition to performing all necessary shop requisition functions, users are also afforded SIS Web Parts access and integration, allowing them to create parts lists and utilize this valued service tool as they’ve become accustomed. Housed within the FDC Dealer Portal, this module exhibits the ways in which DBS is capable of evolving with the pace of technology, enabling dealers to advance their businesses with that platform.