OUR SUPPORT

We are glad to help you with any issues or questions you may have.

We are here to assist

support@fdcsolutions.net
309-676-7795

We realize that a large part of serving your needs as our customer includes providing you with easy access to top-notch support. We have been fortunate to grow our business, thanks to dealer demand for our services.

We now provide ERP support to more than 20 Caterpillar dealers, and have hired many experienced people on our support and development teams to ensure your satisfaction with us and our products and services.

Knowledgebase

Knowledge Base is designed to organize and present your most common dealer questions or problems and an explanation on how to solve them.

Issue Tracking

Issue Track is used to track dealer issues and projects. It also includes a Knowledge base feature where we can document commonly asked questions as well as access documentation.