Caterpillar’s new National GET & Undercarriage Program has all the makings of a win for dealers. With a highly flexible promo code, full reimbursement, and comprehensive marketing support, this initiative seems perfectly crafted to boost sales and enhance profitability.
However, a critical technical hurdle is preventing many dealers from participating and capitalizing on this opportunity.
The Problem with “Stacking”
A key feature of this new program is its “stacking” capability, which allows the promo code to be used on top of other existing promotions. While this is a powerful benefit for customers that maximizes their value, it presents a significant challenge for many dealerships.
The problem? DBS lacks the functionality to accurately apply stacked promotions. DBS is designed to process one discount at a time, creating a conflict when a customer tries to apply both a program discount and the new national promo code.
The result is a frustrating situation where dealers are unable to process the transaction correctly, forcing them to turn away a sale or find a cumbersome, manual workaround. This not only leads to a poor customer experience but also means missed revenue and a failure to capitalize on this Caterpillar initiative.
FDC Solutions understands this challenge. We have developed and implemented pricing solutions that provide the flexibility and functionality needed to handle complex scenarios like this. Our tools are designed to work seamlessly with your existing systems, ensuring you can participate in every program that comes your way, without compromise.
The National GET & Undercarriage Program is a fantastic opportunity. Don’t let outdated technology prevent you from taking full advantage.
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