Remote Managed Services
In today’s fast-paced business environment, you need your IT infrastructure to be a reliable asset, not a source of constant worry. FDC Solutions offers Remote Managed Services, a proactive IT support model designed to help you manage your hardware and related functions with confidence. We provide dedicated support for your networks, systems, databases, and select applications residing on the IBM i, allowing you to focus on your core business while we handle the technical maintenance.
Key Features of Our Remote Managed Services
Our Remote Managed Services are a flexible solution that can be tailored to your specific needs. We understand that outstanding customer service is your top priority, and it’s ours, too. Our managed services are built to give you peace of mind and operational efficiency.
24/7/365 Support
Our team is on duty around the clock, every day of the year, to monitor your systems. We provide automatic notifications of any issues, so you’re always aware and we can act immediately.
Proactive Operational Management
We handle the day-to-day operational management and support of your system’s infrastructure. This frees up your internal resources, allowing your team to concentrate on strategic business objectives instead of routine maintenance.
Performance Monitoring
We have the ability to continuously monitor operational availability, performance, and backups to ensure your systems are running at peak efficiency.
PTF Management
We can apply and/or make expert recommendations for Program Temporary Fixes (PTFs) to keep your systems secure and up-to-date.
Ready to learn more?
If you want your IT infrastructure to be a reliable asset and not a source of constant worry, complete the form below and allow a member of our team to show you how FDC Solution can manage and support your network, giving you the freedom to focus on what you do best.