Support for DBS/DBSi
At FDC Solutions, we understand that a seamless support experience is crucial to your success. Our dedicated support team provides top-notch service for DBS/DBSi, ensuring your operations run smoothly and efficiently. With a staff that boasts decades of experience in the Caterpillar ecosystem, we offer an unparalleled depth of knowledge and a commitment to your satisfaction.
Key Features of DBS/DBSi Support
As a trusted partner to more than 40 Caterpillar dealers, we offer comprehensive support for DBS/DBSi. Our primary goal is to provide a customized dealer experience at a price point that gives you the flexibility to best utilize your internal resources. We don’t just fix issues; we work to permanently resolve them while providing workarounds to address your immediate business demands.
Our support services are designed to ensure software stability, allowing you to focus on your core business operations. Our team covers the entire breadth of DBS/DBSi, and our 24/7 support model ensures that you have access to the help you need, whenever you need it, with solutions that are tailor-made for your individual environment.
Core DBS/DBSi
Support for the foundational systems that power your business.
Dealer-Modified Code
Assistance with custom code and modifications specific to your dealership.
Caterpillar Interfaces
Expertise in all interfaces and integrations with Caterpillar systems.
DBS/DBSi Supplemental Applications
Full support for any of our custom products and solutions integrated into your system.
DICE Team Projects
Dedicated support for projects developed by Caterpillar's Dealer Information Collaborative Environment (DICE) team.
Third-Party Interfaces
Our unique skill set allows us to provide unmatched support for interfacing between DBS/DBSi and third-party software, ensuring your technology choices are never limited by technical constraints.
Ready to learn more?
If your company needs a seamless support experience for your systems, complete the form below and allow a member of our team to show you how support services from FDC Solutions can ensure software stability so you can focus on your core business operations.