Automate Backorder Release for Internet Orders
Streamline Online Parts Workflow. Boost Efficiency.
Is your dealership wasting valuable internal resources on the cumbersome, non-value-added function of manually releasing back orders generated from parts.cat.com?
The Auto-Release Backorders from Internet Orders application from FDC Solutions is a powerful, parameter-driven application designed to streamline your online parts workflow, boost efficiency, and dramatically improve customer satisfaction.
Stop Wasting Time. Start Generating Revenue.
The Auto-Release Backorders from Internet Orders application automates the process of releasing back orders from internet and other electronic orders, freeing your inventory specialists and administrative team to focus on high-value, revenue-generating, and managerial functions.
Value Proposition: Maximize Efficiency and Customer Satisfaction
Eliminate Manual Effort
Instantly alleviate the burden of manual processing from counter or backorder personnel.
Reallocate Employee Time
Redirect valuable internal resources to core business functions instead of repetitive, non-strategic tasks.
Expedite the Ordering Process
Accelerate the release and fulfillment of backorders from parts.cat.com, reducing customer waiting time.
Improve Customer Satisfaction
Provide faster service and a more seamless ordering experience for your most important online customers.
Key Features: Flexible Control Across All Digital Channels
The Auto-Release Backorders from Internet Orders application is built for maximum flexibility, allowing you to tailor the automation to your specific operational needs and channels.
Comprehensive Channel Automation
Gain the ability to automatically release back orders across a host of digital factors, including parts.cat.com, shop, TEPS, and B2B transactions.
Granular Management Control
Maintain flexible oversight by managing the auto-release capability at both the Customer Number and User ID level.
Strategic "Cancel Short" Functionality
Control the cancel short functionality by store, ensuring that this powerful benefit is managed only where internal resources are trained and staffed for maximum efficiency.
Enhanced TEPS Handling
For TEPS stock orders, you can add a minimum dollar value and specify a separate search instruction, ensuring strategic and compliant order processing.
Ready to learn more?
Don't let manual back-order processing slow down your digital sales. Complete the form below and allow a member of our team to show you how implementing the Auto-Release Backorders from Internet Orders application from FDC Solutions can transform a cumbersome process into an efficient, value-added function that drives customer loyalty.