About Our Company

FDC Solutions is a trusted consulting services organization with a mission to empower Caterpillar dealerships worldwide. Since our founding in 2002, we’ve partnered with over 80 Caterpillar dealers globally, delivering a range of solutions designed to enhance operational efficiency and profitability.

Our strength lies in our team—a group of professionals with decades of experience in the Caterpillar space. This unparalleled depth of knowledge and unique perspective is embedded in everything we do, ensuring our solutions are not only of the highest quality but are also customized and relevant to the specific challenges you face.

Our Experience and Expertise

At our core, FDC provides exceptional software and technology-based business solutions. This remains a substantial part of our work today, ranging from ERP support and products that enhance DBS/DBSi to creating seamless interfaces for third-party applications. Our team’s deep expertise spans Parts, Service, Sales, and more, enabling us to tackle the full scope of technological and operational issues challenging dealerships.

We have a unique competitive advantage: our team members were instrumental in writing much of the core DBS code and the DBSi interface while working as contractors for Caterpillar. This intimate knowledge of your business system means we have little to no ramp-up time on projects, which translates directly into lower total project costs for you.

Our Values

As we’ve grown, we’ve defined the core values that shape our culture and business strategies:

• Customer Focus: We believe that by focusing on our customers and building strong relationships, all else will follow. We are committed to treating every customer with the same respect and integrity we wish to receive.
• Integrity and Ethics: We are dedicated to the highest standards of ethics and integrity in all our business practices.
• Strategic Collaboration: We believe in working with the best resources available. We cherish our long-standing relationships with active and retired Caterpillar employees, which often provides us with invaluable insights and support that are just a phone call or lunch away.

If you have a question about a specific project or your dealership at large, we encourage you to contact us. We pride ourselves on transparent communication and will always give you an honest assessment. If we don’t have the answer or believe another organization can better assist you, we won’t hesitate to point you in the right direction.