Warranty Parts Tracking & Retention
Maximize Recovery and Eliminate Risk
Is your parts operation struggling to keep pace with the sheer volume and complexity of warranty parts that pass through your company? The manual burden of tracking, processing, retaining, and validating these items creates a costly operational risk. Not being able to locate and return a critical part for warranty review can be a very costly experience.
The Warranty Parts Tracking and Retention application from FDC Solutions is the definitive solution for tracking and retention of warranty parts and is engineered to manage the hundreds of items and millions of dollars tied up in your parts flow each year. This application transforms a compliance headache into a precise, transparent, and profitable process.
Key Benefits: Turn Tracking into Treasure
The Warranty Parts Tracking and Retention application ensures your company captures every opportunity for credit while minimizing administrative drag.
Financial Protection
The application automatically follows all claims—including new, supplemental, and re-submitted claims—to ensure that high-value parts requested back by a supplier are never scrapped too quickly.
Full Transparency and Audit Trail
When a supplier requests a part return, the application provides a field to log that the item has been returned, along with the shipping tracking number. This historical record is vital to ensure you receive credit if problems arise.
Operational Efficiency
Eliminates manual processes, saving on administrative work and minimizing keystroke errors.
Centralized Control
Allows one location to efficiently handle warranty parts for the entire dealership, keeping the warehouse clean and organized.
Core Features: Intelligent Automation & Precision Control
The Warranty Parts Tracking and Retention application embeds essential automation and tracking features directly into your existing workflow, easing the burden of tracking and ensuring full transparency from the moment the warranty part is staged to await claim disposition through the vendor return process.
Seamless DBS/DBSi Integration
The application is integrated with the DBS/DBSi Warranty Claims System to automatically identify crucial claim information, determine claim status, and properly age parts.
Smart Parts Aging
Accurately manage retention requirements with separate aging periods for standard and Reman parts, and set override parameters to apply different aging days by Source of Supply and division.
Automated Disposal Management
Automatically generate a Scrap Report (Parts Ready for Disposal) sorted by bin location, directing your warehouse staff exactly where to go to quickly locate and gather the parts for disposal.
Flexible Data Entry
Efficiently import parts directly from the DBS/DBSi work order, or add and maintain parts manually within the application itself.
Advanced Reporting
Create and email real-time reports directly from the application in an spreadsheet format.
Handheld Support
The application is integrated with RF technology to support efficient warehouse functions such as staging, disposal, and Reman returns.
News and Insights
Check out the latest news and insights from our DBS/DBSi Supplemental Applications blog.
Ready to learn more?
If your company is ready to bring unprecedented control and accountability to your warranty parts tracking process, complete the form below and allow a member of our team to help you see the Warranty Parts Tracking and Retention application in action.