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Parts Order Entry Application

The Parts Order Entry application from FDC Solutions streamlines complex parts ordering processes with an intuitive interface designed for both parts counter and shop personnel. By simplifying workflows and reducing training time, it empowers dealer teams to process orders quickly and accurately.

Key Features of the Parts Order Entry Application

The Parts Order Entry application is presented as individual modules for parts counter and shop personnel and is deployed within the FDC Solutions Portal application for ease of access. Key features of the application are described below.

Familiarity

The intuitive, easy-to-use web interface includes shopping cart and check-out functions that are designed to feel like popular e-commerce websites.

Integration with DBS/DBSi

Full integration with DBS/DBSi ensures that orders entered in the application are immediately reflected in DBS/DBSi.

Integration with Caterpillar’s Service Information System (SIS)

Leverage the integration with SIS to create parts lists and import those lists to further simplify part number selection and reduce manual entry errors.

Import Parts Lists from Excel
In addition to the ability to import parts lists from Caterpillar's SIS application, users can import parts lists into the application from Excel. 
Time Savings
Use the information on dealer and Caterpillar parts availability, replaced or replacing parts, and alternative parts options to ensure faster service for customers.
Save and Load Parts List
Save parts lists and reload them into transactions as needed to save time and effort for dealer parts and service personnel.

News and Insights

Check out the latest news and insights from our DBS/DBSi Supplemental Applications blog.

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Ready to learn more?

If your current parts order entry processes have become a stumbling block for your parts counter and shop personnel, complete the form below and allow a member of our team to set up a product demo that will show you how the FDC Solutions Parts Order Entry application can help your team improve the way you serve your customers.

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