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Parts Order Entry Application

The Parts Order Entry application from FDC Solutions streamlines complex parts ordering processes with an intuitive interface designed for both parts counter and shop personnel. By simplifying workflows and reducing training time, it empowers dealer teams to process orders quickly and accurately.


Key Features of the Parts Order Entry Application

The Parts Order Entry application is presented as individual modules for parts counter and shop personnel and is deployed within the FDC Solutions Portal application for ease of access. Key features of the application are described below.

Familiarity

The intuitive, easy-to-use web interface includes shopping cart and check-out functions that are designed to feel like popular e-commerce websites.

Integration With Your Business System

Full integration with DBS/DBSi ensures that orders entered in the application are immediately reflected in DBS/DBSi.

Integration with Caterpillar’s Service Information System (SIS)

Leverage the integration with SIS to create parts lists and import those lists into the application to further simplify part number selection and reduce manual entry errors.

Time Savings
Specific functions provide information on dealer and Caterpillar parts availability, replaced or replacing parts, and alternative parts options to save time and effort for dealer personnel, ensuring faster service for customers.


News and Insights

Check out the latest news and insights from our DBS/DBSi Supplemental Applications blog.

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Ready to learn more?

If your current parts order entry processes have become a stumbling block for your parts counter and shop personnel, complete the form below and allow a member of our team to set up a product demo that will show you how the FDC Solutions Parts Order Entry application can help your team improve the way you serve your customers.