Batch Watch for DBS/DBSi
Ensuring your nightly batch processes complete on time is critical to starting each business day without disruption, FDC Solutions proudly offers DBS/DBSi Batch Support, a service born from dealer demand to provide peace of mind and operational efficiency. We remotely monitor your system 24/7 to ensure your batch schedule starts and runs to completion. If any issues are detected, our support team is immediately notified and works to resolve them in a timely manner.
This service is available as a feature within our comprehensive ERP Support offering or as a standalone, à la carte option.
Key Features of Our Batch Support Service
Our goal is to provide the highest level of service so you can concentrate on your core business. You can count on our team to deliver exceptional support.
Proactive Monitoring
We ensure your batch schedule starts and runs through to completion, addressing any job abends or long-running jobs to keep your processes on track.
Issue Resolution
Our team is equipped to fix any nightly batch job issues. For critical items we can’t resolve remotely, we immediately contact you to coordinate a solution.
Comprehensive Surveillance
We monitor key processes like DBS Neps, DBS transmission jobs, and CAT connectivity around the clock, providing a full-spectrum watch over your system’s health.
Timely System Readiness
We verify that your batch ends on time and that DBS is ready for business each morning, so you can start your day without delay.
Schedule Management
Our experts can assist you with adding or removing jobs from your batch schedule, ensuring it remains optimized for your operational needs.
Ready to learn more?
If you want to ensure that your nightly batch processes complete on time so you can start each business day without disruption, complete the form below and allow a member of our team to show you how batch monitoring by FDC Solutions lets you focus on what you do best: running your business.