Dealer Operational Solutions

News and insights about Dealer Operational Solutions from FDC Solutions

Stop Guessing, Start Guaranteeing – Why Your Parts Department Needs the Parts Reservation Application

For Cat dealers, a promise to a customer is everything. When a service manager schedules a major overhaul for three weeks from now, or a key account places a large future order, they are relying on yo...

New Applications

Jun 21, 2026

Maximizing Parts Growth: The Comprehensive Guide to Promo Code 2.0 for DBS/DBSi

In the competitive landscape of heavy equipment parts sales, the ability to launch targeted, agile, and effective marketing campaigns is a powerful differentiator. To help Cat dealers fully capitalize...

Managing Parts Promotions

Jun 4, 2026

Efficiency in Every Inch: How to Prevent “Small Section” Headaches in Hydraulic Hose Assembly

For Cat dealers, hydraulic hose assemblies are a high-volume, high-stakes game. When a customer’s machine is down, they don't just need a hose—they need it now , and they need it built right. To meet ...

Application Bundles

May 21, 2026

Protecting Your Margins: Effortless Updates with Allied Parts Price Upload 2.0

Cat dealers know that profitability can live and die in the details of the parts department. While managing Cat parts has become a fairly streamlined process, the "Allied" parts inventory from other m...

New Version

May 7, 2026

Listening First, Designing Second: The Dynamics 365 Journey at Ring Power Corporation

This year's North American Cat Dealer IT and Digital Conference (NADITA) in April 2026provided a wealth of technical and strategic insights for the Cat dealer community and featured a D365 roundtable ...

Customer Success Stories NADITA

Apr 23, 2026

Stop the Backouts: Streamline Your Warranty Billing with FDC Solutions

In the world of service management, a "zero-dollar" invoice shouldn't be a hundred-dollar headache. Yet, for many dealerships using DBS/DBSi, providing customers with documentation for 100% warrantabl...

New Applications

Apr 16, 2026

How Cat Dealers Can Get Paid Faster Without Slowing Down the Parts Counter

For many Cat dealers, every time a team member stops to take a payment over the phone, it pulls them away from helping other customers or fulfilling orders. Manual entry also introduces risk and incre...

Pilot Projects

Apr 6, 2026

Stay in Sync: How Dynamic Contracts Protect Your Parts Margins

If you’re managing parts contracts at your Cat dealership, you know the "pricing dance" all too well. Caterpillar updates a price, and suddenly your contract rates are out of alignment. If you don't c...

Special Features Explained

Mar 5, 2026

The Parts Counter Productivity Pack: Seamless Integration for High-Speed Caterpillar Dealer Operations

For Caterpillar dealers, the parts counter is the high-pressure front line where customer satisfaction and dealership profitability are won or lost every day. To help dealers navigate the complexities...

Application Bundles

Jan 22, 2026

Strategic Integration of Repair Bill of Materials: The Standard Jobs Productivity Pack for Caterpillar Dealerships

The operational framework of a modern Caterpillar dealership is predicated on the dual pillars of service efficiency and parts availability. In DBS/DBSi, the management of Standard Jobs represents a c...

Application Bundles

Jan 8, 2026

Transform Your Procurement: Introducing Returns Management in the Purchase Order System

Efficient inventory management is a constant balancing act. Historically, one of the most frustrating gaps in the purchase order (PO) process has been the cumbersome handling of returns. Until now, th...

Pilot Projects

Oct 9, 2025

HIS 2.0 Interface from FDC Solutions: An Essential Improvement for Your Parts Department

Caterpillar is strongly encouraging dealers to migrate to the new Hose Assembly Part Information Interface (HIS 2.0), and for good reason. For years, the differences between the older HIS 1.0 data and...

Pilot Projects

Oct 6, 2025

About FDC SOLUTIONS

Since 2002, FDC Solutions has become the leading developer of custom software solutions for Cat® dealers.

Our unique combination of knowledge, experience, and perspective is reflected in the high levels of customization, relevance, and quality present in the software solutions we deliver to our customers.

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