Managing parts deliveries to remote drop locations shouldn't mean sacrificing profit margins or confusing customers with unpredictable fees. The Drop Box Fee feature of the Parts Freight application from FDC Solutions gives Cat® dealers a powerful, automated mechanism to assess exact charges for specialized drop box delivery services. By replacing manual calculations with intelligent automation, dealers can protect profitability while delivering transparent pricing.
Granular Control Through Flexible Parameters
Using the Drop Box Fee feature in the Parts Freight application, Cat® dealers can tailor rate structures across multiple operational variables.
- Drop Box Identifier. Match fees to specific physical drop locations using Ship-To address fields or Destination Codes.
- Customer and Class Level. Define unique fee tiers for specific key accounts or entire customer classifications.
- Store and Cost Center. Vary fee structures based on the shipping store or internal accounting division.
- Geographic Rules. Set location-based fees down to the Zip Code level.
- Default and Exception Hierarchy. Establish a universal baseline rate using default records while configuring exception pricing for special accounts.
Benefits for Cat® Dealers
- Guaranteed Margin Protection. Never undercharge for remote drop-offs again. The application applies exact fees based on your custom parameter settings, ensuring delivery costs are fully recovered.
- Elimination of Double-Charging Friction. Built-in logic ensures that when a drop box fee applies, standard outbound freight calculations are automatically bypassed. Customers receive a single, clean delivery fee rather than confusing, stacked charges.
- Customer-Friendly Daily Caps. The feature enforces a rule that assess drop box fees once per day, per customer. Clients placing multiple orders throughout the day aren't penalized with duplicate drop box fees.
- Seamless Accounting and Tracking. By utilizing a dedicated Miscellaneous Charge Code specifically for drop boxes, revenue tracking and financial auditing become effortless.
- Automated Override Capabilities. Respects customer-level rules, If a customer is set up to bypass drop box fees, the application automatically suppresses the charge without manual intervention.
Ready to learn more?
Complete the form below and let a member of our team show you how the Drop Box Fee feature of the Parts Freight application eliminates counter billing guesswork, streamlines pre-invoice reviews, and transforms drop box logistics into a reliable, friction-free service for your customers.