Dealer Operational Solutions
Expand Functionality and Drive Profitability
Expand Functionality and Drive Profitability
Designed specifically for Cat® dealers, the Dealer Operational Solutions from FDC Solutions eliminate manual workarounds, fill critical system gaps, and maximize DBS/DBSi. Optimize your parts operations with tools tailored for speed, accuracy, and agility in these areas:
- Parts Counter Productivity
- Parts Order Management
- Parts Inventory Management
- Parts Operations and Customer Service
- Service Operations and Standard Jobs
- External Price File Uploads
- Internal Costs and Sales Tax Management
- Interfaces to External Systems
Keep reading to learn more about the wide variety of Dealer Operational Solutions from FDC Solutions.
Parts Counter Productivity
Streamline counter operations, capture lost revenue, and process customer transactions faster.
Promo Code 2.0
Launch targeted marketing campaigns, manage custom discounts, and boost parts sales velocity.
Freight Cost Recovery 4.3
Automate freight calculations and drop-box fee recovery to eliminate undercharging and protect margins.
Parts Pricing 2.2
Execute precise point-of-sale pricing rules, tiered structures, and automated margin controls.
Parts Return & Restocking 4.2
Standardize returns processing, enforce restocking policy compliance, and safeguard bottom-line revenue.
Parts Order Management
Accelerate order fulfillment and provide complete delivery transparency for your customers.
Auto-Release Backorders from Internet Orders
Launch targeted marketing campaigns, manage custom discounts, and boost parts sales velocity.
Estimated Delivery Date
Deliver real-time, accurate delivery timelines directly at the point of order entry.
Parts Order Entry
Streamline order creation with an updated interface built for counter speed and efficiency.
NEW!
Parts Reservation
Lock in inventory commitments to guarantee customer availability and prevent missed sales.
Purchase Order System
Simplify PO generation, vendor communication, and tracking across multi-branch networks.
Parts Inventory Management
Optimize stock levels, protect cash flow, and route parts intelligently across branch stores.
Parts Abnormal Demand
Automatically flag and isolate irregular demand spikes to protect inventory planning baseline models.
Parts Demand Override
Empower inventory managers to adjust forecasting parameters for seasonal or unique market conditions.
Parts Unit of Measure (UOM)
Manage complex UOM conversions and alternate package sizes without inventory discrepancies.
Smart Sourcing Need-By Date
Intelligently source parts based on strict customer timelines and transit schedules.
Smart Sourcing Stock Surplus
Automatically source items from internal dealer stores with surplus inventory to reduce external vendor buys.
Parts Operations and Customer Service
Improve operational precision in high-volume parts counter and shop environments.
Core Charge Exceptions
Automate non-standard core handling, core returns, and credit processing.
Force Hose Assemblies to Alternate Stores
Balance workload by re-routing hydraulic hose assembly builds to secondary store locations.
Parts Audit Trail Enhancement
Gain full point-to-point transaction visibility and accountability across every inventory change.
Parts Kitting
Automate kit creation, Bill of Materials (BOM) pricing, and inventory updates from order build through invoicing.
Service Operations and Standard Jobs
Simplify shop workflows, improve warranty processing, and standardize management of work orders.
NEW!
Customer Warranty Invoice
Streamline warranty billing and documentation to provide transparent, hassle-free customer invoices
RBOM Import to Counter & Shop Documents
Instantly import Repair Bill of Materials (RBOMs) into sales and service documents.
RBOM Parts Reprice
Automatically update parts pricing on standard repair jobs to match current price tapes.
RBOM Replaced Parts
Automatically manage and substitute updated part numbers within existing repair structures.
External Price File Uploads
Ensure rate accuracy and streamline pricing updates for parts from allied manufacturers.
Labor and Misc Sell Rate Upload
Maintain competitive shop profitability with automated updates to labor and service rates.
Allied Parts Price Upload 2.0
Effortlessly bulk-upload and synchronize pricing files for non-Cat allied vendor products.
Internal Costs and Sales Tax Management
Protect margins, streamline tax compliance, and maximize warranty cost recovery.
Alternate Replaced Parts
Maintain precise cost accounting and tracking when superseding part numbers are issued.
Marketing Claims for Flat-Rate Work Orders
Automate marketing program claim filings on fixed-price service jobs.
Warranty Parts Tracking & Retention
Simplify warranty part tag tracking, physical retention compliance, and scrap control.
Sales Tax Calculation
Ensure multi-jurisdictional tax compliance and accurate tax billing on complex repair orders.
Interfaces to External Systems
Connect DBS/DBSi seamlessly with external enterprise platforms and vendor tools.
Microsoft Dynamics 365 Integration
Enable bidirectional data flows for Dynamics 365 Finance, CRM, and Field Service.
Lincoln Oil Interface
Automate fluid dispensing logs, metering data, and direct work order billing.
Perkins Ecommerce Interface
Seamlessly process digital orders and parts catalogs for Perkins engine parts.
Ready to Upgrade Your DBS/DBSi Operations?
Take control of your company's operations and eliminate system limitations. Complete the form below to discover how Dealer Operational Solutions from FDC Solutions can eliminate manual workarounds, fill critical system gaps, and maximize DBS/DBSi.
News and Insights
Check out the latest news and insights from our Dealer Operational Solutions blog.
Ready to learn more?
Take control of your company's operations and eliminate system limitations. Complete the form below and allow a member of our team to show you how Dealer Operational Solutions from FDC Solutions can optimize your workflows, eliminate manual workarounds, fill critical system gaps, and maximize DBS/DBSi.